Product Updates
Preview Mode
Once you've published a Mini App, click on the Preview button to select a guest and see how the Mini App looks for their reservation details.
You are unable to submit Mini Apps in Preview mode, so it’s safe for you to play around. Optionally text the Mini App to yourself (which has the guest's information preloaded) to see it on your phone rather than in the editor.
Learn how to create and edit Mini Apps here: Create and Edit Mini Apps
Notify Staff on Submission for 3rd Party Actions
Toggle Notify staff when this action failed in your automation setup to re-open the conversation if Akia is unable to perform the designated action (flag the rental agreement as signed in your PMS, issue a keycode, or check the guest in to your PMS as examples).
We even surface the error message we received to better inform you of what might've caused the failure.
Learn more about how to set up your automated messages here: Create and Edit Touchpoints
Other Updates
- New toggle in the inbox message composer to append/remove your signature
- Option to default to the last 4 digits of the guest's phone number for the Akia-issued keycode (we will fallback to a randomized code if the last 4 digits cannot be created)
Integration Updates
Property Management Systems
- Optionally send back the guest’s Akia-issued keycode to Hostfully’s pincode field
- Pull in reservation group and company name from Mews
- Automatically send back guest notes (in the guest’s profile) to Mews’ guest’s notes field
- Store WebRezPro’s email and SMS marketing consent in Akia for marketing purposes
Messaging
- Fixed sending automated messages to the guest’s old Airbnb conversation thread
Fixes & Improvements
Mini Apps
- Updated bottom bar appearance
- Renamed Checkout Config to Taxes & Fees
- [Mini Apps] Alphabetize collections
- [Fix - Mini Apps] Not rendering image placeholder if the token does not resolve
Automations
- Fixed Reservation Date Changed trigger not executing for guests currently in-house
- Fixed tasks and emails created from triggers not resolving certain message tokens
Inbox & Reservations
- Fixed Akia’s device hub keycodes not being created or automatically extending for in-house reservations
Team Communication & Analytics
- Fixed delays with changing an order’s status on the Mobile App
- Fixed stacked line chart showing incorrect percentages
Misc
- New message token, office.phone_number, to populate your office's Akia number