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Data Classification Matrix

Name
Classification
Access Control
Activity Log
Private
Authenticated Users
Departments
Private
Authenticated Users
Guest PII (name, phone number, email)
Restricted
Authenticated Users
Guest-Facing Documents (food menu, service menu, etc)
Public
Aligned with business’ data control
Messages
Private
Authenticated Users
PMS API Token
Restricted
Only Akia’s system administration can access
Property’s Information (name, hours of operations, amenities, etc.)
Public
Aligned with business’ data control
Reports
Private
Authenticated Users; Admin only
Reservation Information (stay dates, price, etc.)
Private
Authenticated Users
Rich Media Messages (image, video)
Private
Authenticated Users
Survey Questions
Public
Guests who received survey links can have access
Survey Responses from Guests
Private
Authenticated Users; Admin only
Tasks
Private
Authenticated Users
Team Chat Messages
Private
Authenticated Users
User Name
Restricted
Individual user or admin
User Password
Restricted
Individual user
 
 
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