Name | Classification | Access Control |
Activity Log | Private | Authenticated Users |
Departments | Private | Authenticated Users |
Guest PII (name, phone number, email) | Restricted | Authenticated Users |
Guest-Facing Documents (food menu, service menu, etc) | Public | Aligned with business’ data control |
Messages | Private | Authenticated Users |
PMS API Token | Restricted | Only Akia’s system administration can access |
Property’s Information (name, hours of operations, amenities, etc.) | Public | Aligned with business’ data control |
Reports | Private | Authenticated Users; Admin only |
Reservation Information (stay dates, price, etc.) | Private | Authenticated Users |
Rich Media Messages (image, video) | Private | Authenticated Users |
Survey Questions | Public | Guests who received survey links can have access |
Survey Responses from Guests | Private | Authenticated Users; Admin only |
Tasks | Private | Authenticated Users |
Team Chat Messages | Private | Authenticated Users |
User Name | Restricted | Individual user or admin |
User Password | Restricted | Individual user |